OUR PROMISE TO YOU - 100% ORIGINAL ITEMS

EACH ITEM IS CHECKED WITH MULTI-FACTOR AUTHENTICATION SYSTEM POWERED BY AI

HOW DOES IT WORK

AI AUTHENTICATION PROCESS

100% VERIFICATION

AUTHENTICATION CERTIFICATE

Returns

WHAT ARE NON-RETURNABLE ITEMS?

Please note the following have ‘no return policy’:

  • Hermes pieces
  • Final sale items
  • Items picked from location

HOW DO I CREATE A RETURN REQUEST?

You may initiate the cancellation/return request by reaching out to our customer support team via phone or email (hello@amusedco.com ) within 3 days of receiving your item to request for the same.

WHEN WILL I GET MY REFUND?
Refunds are processed within 14 business days of the item(s)’ delivery to us. We will let you know when we initiate the process. Please note that it might take 3-5 business days, from the time we complete the process, for the amount to reflect in your account.

CAN I COME TO RETURN MY ITEMS?
Yes, you may visit our office to drop the returnable items.

ADDRESS: Elysee Tower
6433 King Abdulaziz Branch Rd,
Al Basateen,
Jeddah 23719

Please find our business hours below for your kind reference:

Sun-Thurs: 10 am-5 pm

CAN I CHANGE MY ORDER WITH ANOTHER ITEM?We do not accept exchange of items under any circumstances.

 

Doaa Monaco
The team was very friendly and the service was fast and professional, the idea of purchasing luxury with affordable prices is luxury itself.
Sausan AlKadi
I love pre-owned and I have been collecting pre-owned for the past 12 to 15 years. I bought this bag from AMUSED because it represents my personality and I cannot wait to wear it and style it. Thank you so much!
Yara Almuhtadi
My latest purchase from AMUSED is a timeless piece, and definitely a great addition to my wardrobe!
Basma Sunbol
I had been looking for a unique handbag for a very long time so I was happy to find the item I was looking for at AMUSED
Nihal Felemban   
Firstly I was so surprised with how good the quality of AMUSED items was. My handbag was brand new and had never been used. I couldn’t believe the price and condition when the bag arrived. It was even still in its original packaging.
Tala Alame
I was looking for this Cult Gaia bag everywhere and it was sold out, then I finally came across the AMUSED website! Am so happy with the condition of the bag, and I can’t wait to take it on my next vacation
Yara Aldabbagh
كوني جزء من دي التجربة لإعادة الاستخدام في السعودية يفرحني . التعامل مع أميوزد كان سلس ولطيف حسيت اني بتعامل مع أصدقائي ، التوصيل كان سريع و مغلف باهتمام و حب