Shipping

Amused preferred shipping partner is DHL to ensure that your special pieces arrive to you in a safe and timely manner

SHIPPING RATES

  • To be determined by the delivery service at checkout

SHIPPING TIMETABLES

  • All orders ship within 3 working days.
  • Once your order is ready for shipping you will receive an e-mail with tracking information 

HOW TO RETURN AN ITEM:

  • Email hello@amusedco.com within 2 days of receiving your order. Please state the order number and the reason for return.
  • You will have 3 working days to organize a pickup with DHL
  • Once received and inspected you should expect a refund minus 5% processing fees within 30 days.
  • Payments are processed as per your preferred and chosen method during the payment request. You may opt amongst the following payment methods:
    • Bank Transfer
    • PayPal

WHAT ARE THE MODES OF PAYMENT?

  • The modes of payment for your order are as follows:
    • Credit Card
    • Debit Card
    • PayPal 
    • POS (for payments in Jeddah)  

CONSIGNMENT 

The consignment period is 180 days. After the consignment period is over, you may request a withdrawal of your unsold items with a 10% fee for our marketing and admin costs.  

WHICH ITEMS CAN BE REJECTED?

  1.  Counterfeits/Questionable Authenticity
  2.  Severely damaged
  3.  Majorly discoloured/faded
  4.  Missing parts (chain, zip, buckle, embellishment etc.)
  5.  Missing hallmarks
  6.  Bad odour/hygiene
  7.  Security tags attached
  8.  Fast Fashion 

SELL AN ITEM

  • Why are you still holding on to that item! Selling it has never been easier!
  • Please submit your item(s) via the item submission form on our Website. It can be found here:
  • You will receive a quotation within 3-5 business days.
  • Once you approve the quotation, we will arrange a collection with you, if you are in Jeddah. When we receive your item(s) in-house we will authenticate, professionally photograph and post them to our website. The process typically takes around 20 business days.
  • For sellers outside KSA, the shipping arrangement/charges are to be borne by the seller. 
  • If you are in Riyadh or the GCC, please arrange to send your item(s) to us.
  • Package your item(s) securely and ship to:
Elysee Tower
6433 King Abdulaziz Branch Rd, 
Al Basateen
Jeddah 23719