OUR PROMISE TO YOU - 100% ORIGINAL ITEMS

EACH ITEM IS CHECKED WITH MULTI-FACTOR AUTHENTICATION SYSTEM POWERED BY AI

HOW DOES IT WORK

AI AUTHENTICATION PROCESS

100% VERIFICATION

AUTHENTICATION CERTIFICATE

Shipping

HOW DO I SHOP?

Through our website www.amusedco.com you can search through our curated and authenticated selection of never been used, gently used or vintage items. When you find the piece that you connect with, simply add it to your cart. Choose the payment option best for you. Once the payment has been made, you will receive a confirmation email.

 

WHAT ARE YOUR PAYMENT METHODS?

As a sustainable business with a conscious effort toward minimizing our carbon footprint, we do not accept cash.

AMUSED provides options in our payment options for our clients’ convenience: Credit Card (CC), Mada and Tamara (Saudi Arabia only).

In certain cases, for payments made via Credit Card, we might get in touch with you to request for additional personal documents, such as a passport copy or ID card, in order to confirm your order. This is required to verify the identity of the buyer, and protect the cardholder against any possibility of fraudulent payments.

The full amount must be received by us for the order to be confirmed. Charges (payment and refund) are the responsibility of the buyers.

In case an item is unavailable, and you have already placed your order, we will provide a full refund within 14 working days.

 

HOW DO I RESERVE AN ITEM?

Please contact us at hello@amusedco.com to support you in reserving your AMUSED piece.

How it works:

  1. Pay non-refundable 50% of the value of the order (or more) to reserve
  2. Complete second payment within 60 days.
  3. Your purchase will be sent to you after the final payment is complete.

Note: 50% cancellation fee of the purchase price for all Shop on reserve items that are cancelled, returned (if applicable), or not paid in full before the 60th day.

 

SHIPPING

This is to be determined by the delivery service at checkout. All orders ship within 3 working days. Once your order is ready for shipping, you will receive an e-mail with tracking information.

 

WHAT IS YOUR RETURNS POLICY?

You may initiate a return request in the event that you do not feel the condition of your purchase matches that advertised. Please contact our customer experience team at hello@amusedco.com within 3 days of receiving the item.

The client will be responsible for arranging the return. Once the item is received by us and approved for refund. This is processed to the same method of payment. This includes only the cost of the item and does not include any customs duties, shipping fees or bank charges that may need to be paid separately. Items must be received by us in the same condition as when shipped, with all tags intact.

Please note, the following have ‘no return policy’:

Hermes pieces

Final sale items

Items picked from location

Doaa Monaco
The team was very friendly and the service was fast and professional, the idea of purchasing luxury with affordable prices is luxury itself.
Sausan AlKadi
I love pre-owned and I have been collecting pre-owned for the past 12 to 15 years. I bought this bag from AMUSED because it represents my personality and I cannot wait to wear it and style it. Thank you so much!
Yara Almuhtadi
My latest purchase from AMUSED is a timeless piece, and definitely a great addition to my wardrobe!
Basma Sunbol
I had been looking for a unique handbag for a very long time so I was happy to find the item I was looking for at AMUSED
Nihal Felemban   
Firstly I was so surprised with how good the quality of AMUSED items was. My handbag was brand new and had never been used. I couldn’t believe the price and condition when the bag arrived. It was even still in its original packaging.
Tala Alame
I was looking for this Cult Gaia bag everywhere and it was sold out, then I finally came across the AMUSED website! Am so happy with the condition of the bag, and I can’t wait to take it on my next vacation
Yara Aldabbagh
كوني جزء من دي التجربة لإعادة الاستخدام في السعودية يفرحني . التعامل مع أميوزد كان سلس ولطيف حسيت اني بتعامل مع أصدقائي ، التوصيل كان سريع و مغلف باهتمام و حب